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How do I get my £2 free credit for registering my SIM?

by Content Team | Jan 22, 2018

Once you register your SIM you need to successfully top-up twice. After completing the second top up, you will get a welcome letter from Lycamobile within 7 business days which will contain the PIN number entitling you to £2 FREE credit.

Do you provide a Lycamobile SIM with a handset?

by Content Team | Jan 22, 2018

No, we only provide a FREE SIM card at the moment.

Do you offer contract services?

by Content Team | Jan 22, 2018

No. At the moment we only offer Pay As You Go services, however we do have various offers. See some of our unbeatably low-cost bundles here.

I have credit but I am getting an error when attempting to make a call saying I do not have sufficient credit. Why is this?

by Content Team | Jan 22, 2018

Your Lycamobile SIM is set up to let you know when your balance gets below a set level. That is why you may receive this error message. However once you disconnect the first attempt and try again, the call will go through – as long as there is enough credit. If...

I have enough balance on my Lycamobile SIM. Why am I still unable to activate a bundle?

by Content Team | Jan 22, 2018

This could possibly be due to an active data connection. Please turn off mobile data and restart your handset. If the problem continues, please contact Customer Services on 322 from your Lycamobile.
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Customer service: 43 00 12 32 or your Lyca Mobile 1232 (50mil/call).

© 2026 Lyca Mobile. All Rights Reserved.

Need Business flow & Clarification on this functionality.
Save your card details to proceed with Auto top-up.
Do you wish to continue without saving the card details?

New User

Get upto 50% offon selected bundles with New Sim Purchase

Register

Existing User

Login +216 Forgot Number Please enter the same mobile number for which you are going to buy Top-Up. Forgot Password?
Please verify captcha before proceed

OR

New Lyca user?
REGISTER

Continue as guest

+216

Reset your password

+216
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Dear Subscriber, Your new password has been sent to your mobile number.

Check your phone

Enter the verification code sent to:

+********11001

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Wait a few minutes and  start over

Change Password

You have requested to change your password for:

+********11001
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Your password has been successfully changed

For security purposes we have sent an email to your account confirming this change




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Get your mobile number

  1. To view your Lyca Mobile number on your mobile screen, dial *132 followed by # or dial 97#.
  2. Your Lyca Mobile number is also printed on the back of your SIM booklet

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