How to Use


Using Lycamobile is simple. just click below for more information

Get started

Insert your Lycamobile SIM Card into your mobile and switch it on:
Lycamobile SIM card must be activated by a retailer, thank you to visit a Lycamobile point widely available throughout Tunisia.
You will need a national identity card or Tunisian nationals and a passport for foreigners.
Once the SIM card activated, you will receive your Lycamobile number.

You are now ready to make and receive calls, please top up your SIM card.

Help: If your mobile phone is locked it may show one of the following messages when inserting your Lycamobile SIM: ‘Invalid SIM’ or ‘Insert SIM’. Unlocking your mobile phone is easy – simply call our Customer Services team on 1232 for advice, alternatively you can contact the operator who supplied you the phone.

Top-up your balance

You can buy Lycamobile top-up vouchers online at www.lycamobile.tn or from your local retailer. Lycamobile is available at over 68,000 stores across Tunisia. The voucher will show a PIN either printed on it or underneath a scratch panel.

Enter *143*PIN#, press send, or
Dial 1143 from your Lycamobile and follow the instructions

Topping-up online is the most convenient way to top-up your Lycamobile.
Register your Lycamobile SIM online at www.lycamobile.tn
Top-up your mobile instantly online using a debit or credit card

To top-up your balance while you are abroad:

Dial +216 43 00 12 32 and follow the instructions

Check your balance

To check your balance using your Lycamobile in Tunisia, either:
Enter *143# , press send, and your balance will shown on your mobile phone screen or
Dial 1143 and listen to your balance

To check your balance while you are abroad:

Dial +216 43 00 1143

Access your voicemail

Your Lycamobile voicemail service has been automatically activated.

Using your Lycamobile voicemail you can:

Listen to messages left for you
Record a personalised welcome message
Select your preferred language
Set your voicemail access code to access your voicemail from other phones

To access your voicemail from your Lycamobile in Tunisia
Dial 1711

To access your voicemail from another phone or abroad

Simply use your Lycamobile to call the voicemail menu and follow the instructions to setup a voicemail access code.

To access your voicemail from another phone or abroad

Dial +21643001711 and follow the instructions

Choose your own language

You can select the language to be used for your Lycamobile voicemail and top-up service. To select your preferred language simply:
Dial 1143
Select the ‘Settings‘ menu
Select the ‘Change Language‘ option
Select your preferred language

View your Lycamobile number

You can view your Lycamobile number on your screen
Enter *132#

Use your Lycamobile abroad - roaming

You can use your Lycamobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS and current charges please visit www.lycamobile.tn

Contact Lycamobile customer services

Click here to find out our charges when you are calling us.

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