What should I do if I forget my PIN/PUK codes?

by | Jan 22, 2018

If you activate your SIM PIN code and then enter the wrong PIN code into your Lycamobile three times, your SIM card will automatically lock. If this happens, you must enter your PUK code. Your PUK code is displayed on the SIM card holder that came in your starter...

What should I do if my handset is locked?

by | Nov 28, 2017

If your SIM does not work when you first place it into your handset, it may have a SIM lock. If you have been with your current provider for more than 1 year, this lock can be removed for free. Please contact your current provider directly to request the code which...