Introduction to Emergency Services when Roaming in Europe

Alternative means of access to Emergency Services in the EU.

This document has been developed for ease of presentation and is based on data sourced from the single European wide database of emergency services. This is available at Emergency Means | BEREC (europa.eu)

Please note the detail included applies for countries listed only.

Emergency Call Information
Country Means of Access Number / Description Link
Austria Voice Call 112 European emergency number (Police)

122 Fire brigade

144 Ambulance

140 Mountain rescue
Austria Mobile App 112 European emergency number (Police)

122 Fire brigade

144 Ambulance

140 Mountain rescue

 https://www.dec112.at/app/
Austria SMS / Text https://www.dec112.at/app/
Belgium SMS / Text Texting to urgent medical assistance and texting to urgent police assistance https://www.112.be/
Belgium SMS / Text App 112 BE
Bulgaria Mobile App Mobile application for Android platform https://play.google.com/store/apps/details?id=bg.mvr.help112
Bulgaria Mobile App Mobile application for iOS platform https://apps.apple.com/bg/app/112-bulgaria/id1450618524
Bulgaria Mobile App Mobile application for a web based browser application for stationary and mobile computers https://112.mvr.bg/#/sign-in
Croatia SMS / Text Send text to +385 98 8100 112
Croatia Voice Cal 112 - European emergency number
Cyprus Voice Cal 112 (Police, Ambulance and Fire Department)
Czech Republic SMS / Text Send text to +420 720 000 112
Czech Republic Voice Call 112 Single European Emergency Number
150 Fire Brigade
155 Emergency Medical Service (Ambulance)
158 Police
Denmark SMS / Text N/A
Estonia Voice Cal 112 European emergency number
Estonia Voice Cal 1247, National Information Centre which offers information and advice in situations where life, health and property are not at risk.
Finland Mobile App 112 Suomi application allows users to make emergency voice calls. https://112.fi/en/112-suomi-application
Finland SMS / Text Send text to 112 (only allowed for pre-registered numbers)
Finland Voice Call 112 European emergency number
France Mobile App App voice
App messaging
App real time text
App total conversation 		https://play.google.com/store/apps/details?id=fr.urgence114.urgence114&utm_sour%C3%A2%E2%82%AC
France Mobile App App voice
App messaging
App real time text
App total conversation 		https://apps.apple.com/fr/app/114/id1437499014
France Internet browser real time text or total conversation https://www.info.urgence114.fr/
Germany Voice Call 110 Police
Greece Voice Call 112. Other emergency numbers are also available. https://www.civilprotection.gr/en/112-emergency-communications-service
Hungary Voice Call 112 Ambulance, Fire brigade or Police
Iceland
Italy
Latvia Mobile App Emergency applications
Latvia SMS / Text SMS as a part of Public Warning in the case of the emergency situation
Latvia Relay services SMS to 112
Liechtenstein Voice Call 112 European emergency number
117 Police
118 Fire brigade
143 Helping hand (in german "Dargebotene Hand")
144 Ambulance
145 Tox info
147 Helpline for children and young people
Liechtenstein Mobile App 112 European emergency number
117 Police
118 Fire brigade
144 Ambulance 		https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl
Liechtenstein Mobile App 112 European emergency number
117 Police
118 Fire brigade
144 Ambulance 		https://apps.apple.com/ch/app/polizei-fl/id524685374
Lithuania SMS / Text SMS to number 112
Lithuania Voice Call 112
Lithuania Voice Call 112 eCall
Luxembourg Voice Call 112 European emergency number
12112 European emergency number
113 Police
12113 Police
Luxembourg SMS / Text SMS to 112
Luxembourg Mobile App GouvAlert.lu (Google Play) https://play.google.com/store/apps/details?id=lu.ctie.gouvalertlu
Luxembourg Mobile App GouvAlert.lu (Apple) https://apps.apple.com/de/app/gouvalert-lu/id1299114216
Luxembourg Voice Call Fax to 112
Malta Mobile App iOS App https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4
Malta Mobile App Android App https://play.google.com/store/apps/details?id=mt.gov.my112
Malta SMS / Text Send text to +356 79770112
Netherlands Mobile App 112NL APP https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-%C3%A2%E2%82%AC
Netherlands Relay services speech, text or video using Tolkcontact-app
Netherlands SMS / Text Send text to 112, sign up by texting "aanmelden" and confirm with "aanmelden akkoord" https://open.overheid.nl/repository/ronl-fdfab461-606c-4e23-bba7-7f01139006c7/1%C3%A2%E2%82%AC
Norway Mobile App Private App https://norskluftambulanse.no/hjelp113/t
Norway SMS / Text Send text to Fire: +4759555110
Sedn text to Police: +4759555112 		https://nodsms.no/
Norway Relay services Relay service to emergency services https://www.teksttelefon.no/
Poland Mobile App App Alarm 112 https://play.google.com/store/apps/details?id=com.help.deafhelp
Poland Mobile App App Alarm 112 https://apps.apple.com/pl/app/alarm-112/id1494297585
Poland Voice Call 112
Portugal Mobile App Text service for people with hearing impairment (Google Play) https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US
Portugal Mobile App Text service for people with hearing impairment (Apple) https://apps.apple.com/pt/app/mai112/id1486324916?l=en
Romania Voice Call 112
Romania Mobile App Apel 112 https://play.google.com/store/apps/details?id=ro.sts.apel112
Romania Mobile App Apel 112 https://apps.apple.com/ro/app/apel-112/id1444872263
Slovakia SMS / Text Send text to 112
Slovenia Mobile App https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod https://112opozorilo.sos112.si/
Spain Mobile App Information at https://svisual.org/indexSSL.html https://play.google.com/store/apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl%C3%A2%E2%82%AC
Spain Mobile App Information at https://svisual.org/indexSSL.html https://apps.apple.com/es/app/svisual/id600574299
Spain Mobile App App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/ https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc%C3%A2%E2%82%AC
Spain Mobile App App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/ https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it%C3%A2%E2%82%AC
Sweden Mobile App See link for Apps for emergency voice calls to 112. https://www.sosalarm.se/trygghet/112appen/
Sweden SMS / Text Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor%C3%A2%E2%82%AC
Sweden Relay services Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. https://www.texttelefoni.se/
Sweden Relay services Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. https://www.bildtelefoni.net/
Sweden Relay services Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. https://www.teletal.se/
Sweden SMS / Text Not as roaming using the national or international numbering plan.
Sweden Internet browser Not as roaming using the national or international numbering plan.